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FAQ
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HOW DO I PLACE A CUSTOM ORDER?To place a custom order, just send us an email with your design ideas, any uniform or practice wear photos, team numbers, and your budget. Once we receive the details, we’ll collaborate with you to create the perfect bow for your program. After you approve the digital mockup, we’ll send an online invoice. Production will begin once payment or a purchase order (PO) is received.
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DO YOU ACCEPT PURCHASE ORDERS?Yes! Purchase orders are always accepted from schools & programs. We will need a copy of the signed PO in order to start production of your bows.
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WHAT IS YOUR TURN AROUND TIME?Our turn around time varies based on the time of year and how many orders we are currently processing. Turn around times are an estimate and are not guaranteed. To find out what our current TAT is, please send us an email - service@bombows.com
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DO YOU ACCEPT RETURNS?Due to the custom nature of our bows, we DO NOT accept returns on any of our bows. If there is an issue with your order, please contact us directly - service@bombows.com
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